Privacy
Sunny is an assistant you reach by text message. That means almost everything it knows, you told it. This page says what is kept, what is thrown away, who else sees it, and how to make it stop.
The short version. We keep your messages and the deal records built from them. We do not keep the pictures or the voice notes you send: those are read, used, and discarded in the same request. We do not sell anything to anybody. Text STOP to end it, or email us to have it all deleted.
Who we are
Sunny is operated by H2N LLC, a limited liability company. You can reach a person at hello@textsunny.com, and that is the right address for any question or request on this page.
What we collect
What you text us
The content of the messages you send and the replies Sunny sends back. This is the substance of the product, so it is kept.
What we build from those messages
Sunny reads your messages and keeps structured records so it can be useful later: contacts and clients, properties and transactions, deadlines and contingency dates, drafted replies awaiting your approval, expenses you report, and general facts you have told it about how you work.
Pictures and voice notes
When you send a screenshot, Sunny reads it, takes what the deal needs, and discards the image in the same request. It is not written to disk and not kept. Voice notes work the same way: the audio is transcribed and then discarded. What survives is the text of what was said and the records built from it.
Accounts you connect
If you connect Google, we hold the access tokens that let Sunny do the two things you agreed to: read and write your calendar, and send mail as you. The mail permission we ask for is send-only. Sunny cannot read your inbox, and we never ask for the permission that would let it.
Operational records
Your phone number, when you signed up, and basic logs of what the system did and when, which is how we find out why something broke.
This website
This site sets no cookies, runs no analytics, and embeds no trackers. If you fill in the application form, we get the name, email and market you typed and nothing else.
Your clients' information
This one deserves its own heading, because it is the part people forget. When you forward a client's message or screenshot a thread, you are handing us information about somebody who never agreed to anything with us. We treat it as yours, held on your behalf, and we do not use it for anything except answering you.
You are responsible for having the right to share it in the first place, and for whatever your licence, your brokerage and your local law require of you. If a client asks you to have their information removed, email us and we will remove it.
Who else sees it
Sunny cannot work without a few other companies. Each one gets only what it needs to do its job.
| Who | What they get | Why |
|---|---|---|
| OpenAI | The text of your conversation and the records it needs for context | Generating Sunny's replies and drafts |
| Groq | The audio of a voice note, briefly | Turning speech into text |
| Photon Spectrum | Your phone number and message content | Carrying the texts themselves |
| Only what you asked Sunny to do | Your calendar and sending mail as you, if you connect it | |
| Our hosting provider | Everything, encrypted at rest | Running the servers and the database |
We do not sell your information, we do not rent it, and we do not hand it to advertisers. Nobody gets it for their own purposes.
How it is kept apart
Each agent's data is isolated at the database itself, by row-level security that the application cannot switch off, rather than by a setting in the code that somebody could get wrong. One agent's deals, contacts and messages are not reachable from another agent's session.
How long we keep it
- Pictures and voice audio: not kept at all.
- Messages and the records built from them: for as long as you use Sunny, and for 30 days after you ask us to stop, so an accidental cancellation is recoverable. After that they are deleted.
- Operational logs: up to 90 days.
- Connected account tokens: deleted as soon as you disconnect.
If you want it gone sooner than that, say so and we will delete it sooner.
What you can ask for
- A copy of everything we hold about you.
- Deletion of all of it, or of one deal, contact or conversation.
- Correction of anything wrong.
- To stop entirely: text STOP to the number, or email us.
Email hello@textsunny.com and we will do it. We do not require a form, and we do not charge for it.
Security
Data is encrypted in transit and at rest, access is limited to the people who need it to run the service, and the database enforces the separation between agents rather than trusting the application to. No system is perfect, and we would rather say that than imply otherwise. If we ever lose control of your data we will tell you.
Not for children
Sunny is a tool for licensed real estate professionals. It is not intended for anyone under 18 and we do not knowingly collect their information.
Messaging
Sunny works over SMS and iMessage. Message and data rates from your carrier may apply. Text STOP to stop, HELP for help.
Changes
If we change this in a way that matters, we will text you about it before it takes effect, because that is the channel you actually read. The version and date at the top will change too.